Privacy Policy for On Your Shelf

At On Your Shelf, we prioritize your privacy and take every measure to protect your personal information. This Privacy Policy explains the methods we use to collect, store, use, and protect your information when you visit our website or purchase from our crockery store. By accessing our website or buying our products, you agree to this Privacy Policy and the practices described.

1. Information We Collect

We collect a variety of information to enhance your experience and improve our services. This section details the types of data we gather:

1.1 Personal Information

We may collect information that personally identifies you, such as:

  • Contact Details: Includes your name, email address, phone number, and mailing address. We collect this when you sign up for newsletters, place an order, or contact us for inquiries.
  • Payment Information: To process transactions, we collect payment details like credit or debit card information and billing addresses. All payment data is securely handled through reputable payment gateways.

1.2 Non-Personal Information

We gather non-identifiable information to understand how users interact with our website:

  • Browsing Data: This includes IP addresses, browser types, operating systems, and the web pages visited.
  • Cookies and Tracking: Cookies help us remember your preferences and enhance your browsing experience by providing personalized content.

2. How We Use Your Information

The information we collect is utilized for various purposes to improve your experience and our services. Here’s how we use your data:

2.1 To Process Transactions

  • We use your payment details to securely complete purchases, process payments, and provide order confirmations.
  • Personal information helps us deliver orders accurately to your address and notify you of any changes.

2.2 To Improve Our Services

  • We analyze customer preferences and browsing behavior to enhance website usability and make informed decisions about product offerings.
  • The information also helps us optimize content delivery, ensuring that you see relevant products and promotions.

2.3 Marketing Communications

With your permission, we may use your contact details to:

  • Send promotional materials and information about new products or sales.
  • Provide you with special offers or updates that might be of interest to you.
  • You can opt out of receiving these communications at any time.

3. Sharing Your Information

We aim to keep your personal information private. However, in certain cases, sharing your data may be necessary.

3.1 Third-Party Service Providers

  • Service Providers: We may share information with partners who assist in providing services, such as payment processing or product delivery. These providers are only allowed to use your information to perform specific tasks.
  • Data Security: Third parties are obligated to keep your data secure and confidential.

3.2 Legal Compliance

  • We may share your information to comply with legal obligations or respond to lawful requests (e.g., court orders or government inquiries).
  • Information may also be shared to protect our rights or address fraud and security issues.

4. Security of Your Information

We are committed to maintaining the security of your personal data through industry-standard practices:

4.1 Encryption and Data Protection

  • Data Encryption: Payment and personal data are encrypted using secure servers and SSL technology.
  • Secure Payment Gateways: Financial transactions are processed through secure systems that comply with industry standards.

4.2 Limitations

  • Despite our best efforts to secure your data, no method of transmission over the internet is entirely foolproof.
  • We recommend that you take precautions to protect your personal information, such as keeping passwords private.

5. Your Rights and Choices

You have various options when it comes to controlling how your personal data is used:

5.1 Access and Correction

  • Review Information: You can request access to the personal data we have about you.
  • Update Data: If any of your information is incorrect, contact us to make corrections.

5.2 Opt-Out

  • Marketing Emails: You can unsubscribe from promotional emails by following the instructions in each email or contacting us.
  • Data Processing: You can request to limit the use of your personal information.

5.3 Cookies Management

  • You can disable cookies through your browser settings, but note that doing so may affect some website functionality.

6. Children's Privacy

We do not target our services towards children under the age of 13, nor do we knowingly collect data from children.

  • If we discover that we have collected data from a child under 13, we will promptly delete it.
  • Parents or guardians can contact us if they believe their child’s information has been submitted.

7. Changes to Our Privacy Policy

Our privacy policy may be updated periodically to reflect changes in practices or legal requirements.

  • Notification of Changes: We will post updated versions of the policy on our website, and significant changes will be highlighted.
  • Review Regularly: We recommend checking the policy from time to time to stay informed about how we protect your data.

8. Contact Us

If you have questions about this Privacy Policy or concerns about your personal data, feel free to contact us:


At On Your Shelf, we strive to respect your privacy and ensure a secure and trustworthy shopping experience. Thank you for choosing us, and we appreciate your confidence in our practices for safeguarding your information.